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Terms & Conditions

A legal disclaimer

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Effective Date: August 2025

Welcome to the Compassionate Caring Companions LLC website. By accessing or using our site and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree, you should not use our website or services.

1. About Our Services

Compassionate Caring Companions LLC provides non-medical home care services, including companionship, personal care, meal preparation, transportation, respite care, and 24-hour/live-in care. Our caregivers are trained professionals who offer support in accordance with each client’s care plan. We do not provide medical diagnoses, treatment, or emergency medical services.

2. Use of Website

The content of this website is for informational purposes only and should not be considered professional, legal, or medical advice. While we strive for accuracy, we make no warranties regarding the completeness, reliability, or suitability of the information provided.

You may not use this website for any unlawful purposes, to solicit illegal activities, or to engage in conduct that could damage our reputation or services.

3. Booking and Payment

When scheduling services, clients agree to provide accurate information regarding care needs, location, and contact details. Payment terms will be outlined in the service agreement signed prior to the start of care. Late or missed payments may result in suspension or termination of services.

4. Cancellations and Changes

We require advance notice for cancellations or changes to scheduled services. Specific notice periods and fees will be described in your individual service agreement. Emergency cancellations will be handled on a case-by-case basis.

5. Client Responsibilities

Clients (or their authorized representatives) must:

  • Provide a safe and healthy environment for our caregivers

  • Disclose any relevant health or safety information

  • Treat caregivers with respect and courtesy

We reserve the right to refuse or terminate services if safety is compromised or staff are treated inappropriately.

6. Privacy and Data Use

Your privacy is important to us. All personal information collected through our website or during the course of providing services will be handled in accordance with our Privacy Policy.

7. Limitation of Liability

To the maximum extent permitted by law, Compassionate Caring Companions LLC is not liable for any damages, losses, or injuries arising from the use of our services or website, except in cases of proven gross negligence or intentional misconduct.

8. Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the content, privacy policies, or practices of any third-party sites.

9. Changes to These Terms

We may update these Terms and Conditions at any time without prior notice. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:
Compassionate Caring Companions LLC
Email: hello.info@compassionatecaringcompanions.com

What to include in the T&C document

Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much, much more. 

 

To learn more about this, check out our article “Creating a Terms and Conditions Policy”.

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